Voice Recognition Instructions Download a copy of these instructions
About Voice Recognition
Your navigation device in your Mazda car offers an advanced speech recognition environment that allows you to control functions of the device using your voice. This offers a convenient and safe way to control the device while driving.
This document shows you how to get the best from the Voice Recognition feature. Using Voice Recognition, your device recognises what you are saying based on the language you selected during device setup.
For navigation purposes, other available information such as possible addresses and city names are taken into account to achieve the best possible performance.
Occasionally, Voice Recognition may not behave as expected. This document also includes suggestions on how to improve the recognition of your spoken commands and addresses.
Tip: There is a Quick Start Guide on the last page of this document.
Mazda Voice Recognition Setup
Apart from Voice Recognition for the navigation system, there is also voice recognition available for other functions such as the car radio and telephone module. These items are optional so please check the availability for your car.
Voice recognition for infotainment is started using the push-to-talk button on the steering-wheel - this may depend on your car model.
An example for the Mazda CX-5 is shown in the picture to the
left. Refer to your car manuals to find the button to start voice recognition.
You then see the following screen on the display in your car:
When prompted, say “Navigation” to go to Voice Recognition for your navigation device. You cannot say navigation commands when this screen is shown. Say “Navigation” first.
Command and Control
In the Command and Control screen you can say commands to get instructions to a POI, go to the address-input screen, increase or decrease volume etc. You cannot say an address or say “Drive to Main Street, Houston, Texas”. Address input is done in the address input screen. More information on this can be found later in this guide.
You do not have to remember specific voice commands for your navigation device. For each command, there are a number of possible commands that you can say. For example, to make the instructions louder you can say any of the following commands:
- Increase volume
- Turn up Volume
- Turn volume up
Tip: If you experience problems with the recognition of a command you can try using a similar but different command to achieve the same results.
This is an overview of the most useful commands for navigation.
Setting a destination
• Directions to an address - Guides you to the next screen to enter an address.
• Directions to the city center - Asks for the city to guide to.
• Nearest <brandname> - Use one of the 400 known brandnames (US only, see
• Nearest <POI-category> - Use any of the POI categories (see Apendix).
• Drive to Home - Drive to the address set as your Home-location.
• Navigate to recent destination - Provides a list of recent destinations, then you choose the
number in the list.
- Plan Alternative - Calculates a different route to the current destination.
- Avoid roadblock - Asks for length of roadblock will recalculate a route
avoiding the roadblock.
- Traffic Information - Reads aloud traffic information depending on availability
- Mute - Mutes guidance instructions and other warnings.
- Repeat instruction - Plays a new instruction.
- 2D map - Shows the map in 2D view.
- 3D map - Shows the map in birdseye-view (3D)
- Travel via … - Creates a new route using the waypoint. See address input
for possible locations.
- Clear Route - Cancels guidance to current destination.
- Where am I - Tells you where you are.
- Add Favorite - Adds a location as favourite destination.
- Report speed camera - Allows you to report a speed-camera. This is not supported
in all countries.
- Mark map error - For reporting a map correction to TomTom.
- Zoom in (out) - Zooms the map in or out.
Example: Setting a destination by using an address
Your navigation device can understand one-step address entry. This means that you can speak a full address in one pass. For example:
“1 2 3 4 Main Street, Washington, Baltimore”
The house number is best spoken in single digits, for example “1” “2” “3” “4” but you can also use “12” “34”. It is important to speak the address fluently and not to be silent for too long between parts of the address. Make sure not to use additional words like “Uh”, “in <city>“ or “no, it is ….”.
When you make a mistake, please wait for the system to finish and answer “Start over” to the next prompt. You can click “More info” to see a list of possible commands but do not do this while driving.
For the rest of the screens shown during route calculation, you can also use your voice to control the screen. For example, when the device asks you about using toll-roads you can say “No” instead of touching the screen.
The device matched your voice input with a list of possible addresses. You can now say:
- 1..5 -> selects the item in list.
- Start over -> New input.
- Cancel -> Abort completely.
The device matched your input with a single address being the best match. You can now say:
- Yes -> Address is used.
- No -> You can change parts such as city name or street.
- Say “Change street name”, “Change city” to change parts of the given address.
- Start Over->New input.
- Cancel -> Abort completely.
If you select “No” for this screen you move to the next screen. Here you can use the commands to change the house number, street name, city or state.
If you select “Change streetname” or any of the other “Change” commands from either of the two screens above you see the screen on the right.
Speak the corrected streetname or city. After doing so you will go back to either of the two screens above where you came from.
Example: Setting a destination using POI or brand name
You can navigate to a Point of Interest (POI) or a limited set of brandnames using your voice. You can say for example:
- Navigate to nearest Shell
- Navigate to gas station
- Take me to McDonalds
- Instructions for restaurant
This document includes a list of brand names and POI categories that are known to your device.
If you make a mistake, please wait for the system to finish and say “‘Start over” in response to the next prompt. You can click “More info” to see a list of possible commands but you should not do this while driving.
For the rest of the screens shown during route calculation, you can also use your voice to control the screen. For example, when your device asks if you want to use toll-roads you can say “No” instead of touching the screen.
“Navigate to <POI/Brandname>”
Your device matched your voice input to a list of possible addresses. You can now say:
- 1..5 -> Selects the item in list.
- Start over -> New input.
- Cancel -> Abort completely.
Supported POI categories
Car rental facility
Car Repair Service
Ice skating rink
Park and Recreation Area
Place of worship
Rental car parking
Tourist Information Office
Truck stop and Service
Supported Brand names (US only)
24 Hour Fitness
99 Cent Store
99 Cents Only
99 Cents Only Stores
A and W
Advance Auto Parts
Au Bon Pain
Auntie Anne’s Pretzels
B B and T
B of A
Bally Total Fitness
Bank of America
Bank of Montreal
Bank of Nova Scotia
Bank of the West
Barnes and Noble
Barnes and Noble Booksellers
Bed Bath and Beyond
Bennigan’s Grill and Tavern
Best Value Inn
Big O Tires
Boston Sports Club
Bruegger’s Bagel Bakery
Buffalo Wild Wings Grill and
Burlington Coat Factory
Capital One Bank
Captain D’s Seafood
Carquest Auto Parts
Carrabba’s Italian Grill
Charley’s Grilled Subs
Chili’s Grill and Bar
Chuck E. Cheese
Chuck E. Cheese’s
Coffee Bean and Tea Leaf
Cracker Barrel Old Country
Diamond Shamrock Station
Einstein Bros Bagels
Einstein Brothers Bagels
El Pollo Loco
Extended Stay America
Fifth Third Bank
First Tennessee Bank
Fox’s Pizza Den
Great American Cookie
Great Harvest Bread
Hertz Local Edition
Hilton Garden Inn
Holiday Inn Express
HSBC Bank USA
Huntington National Bank
International House of Pancakes
Interstate Battery System
J P Morgan Chase
Jack in the Box
Kelly Springfield Tires
Kentucky Fried Chicken
Kohl’s Department Store
Kragen Auto Parts
Krispy Kreme Doughnuts
La Quinta Inn
La Salle Bank
Long John Silver’s
M and T Bank
Mrs Fields Cookies
Murphy USA Station
Napa Auto Parts
National Bank of Canada
National City Bank
North Fork Bank
Olive Garden Italian Restaurant
O’Reilly Auto Parts
Papa John’s Pizza
Pep Boys Auto Parts
Perkins Restaurant and Bakery
Pete’s Coffee and Tea
Phillips 66 Station
Pilot Travel Center
Popeye’s Chicken and Biscuits
Red Roof Inn
Romano’s Macaroni Grill
Ross Dress For Less
Round Table Pizza
Royal Bank of Canada
Ryan’s Grill Buffet and Bakery
Shop Rite Supermarket
Shoppers Drug Mart
Steak ‘n Shake
Stop and Shop
Sun Trust Bank
Super America Station
Swiss Chalet Rotisserie and Grill
TD Canada Trust
The Chase Bank
The Home Depot
The Stop and Shop
Union Bank Of California
Wells Fargo Bank
Whole Foods Market
Yankee Candle Company
Improving the recognition
Here are a list of tips that you can use to improve the recognition of your spoken commands.
- It is very important to speak in a normal voice.
- Do not speak louder or softer than when you speak with another person.
- Do not try to articulate more than normal.
- Speak directly after the beep.
- Try to use a different command to get the same result. For example, to drive to an address you can say:
- Drive to an address
- Take me to
- Instructions for
- Navigate to
- Do not use long pauses between words or your device may assume that you have finished talking.
- Do not use ‘Uh’, ’mm’ or other words that can confuse your device. Your device will try to match them with commands.
- Do not try to correct mistakes, for example, by saying “five no six”. When you make a mistake, wait and then say “start over” at the next prompt.
- During address input, do not use “in <city name>“, just say the city name.
- Make sure that no music is playing in the background. Your radio mutes automatically.
- Other sources of speech such as passengers in the back of your car or the phone in hands-free mode may confuse the system.
- In very noisy conditions you may get better results speaking towards the microphone.
- If your command or address is not understood you may want to try to speak it a little differently. This may be sufficient for it to be recognized.
- If an address is recognised it is shown on the screen. To correct any errors, you can say “Change street” or “Change city name” directly from this screen.
- When it is not possible to enter a specific address, please check if the address exists by entering it manually. Voice Recognition can only find addresses that are known to the device.
“Enter a destination”
“1 2 3 4 Mainstreet Belleview florida”
“1” .. “5”
Point of Interest Input
“Drive to nearest McDonalds ”
“Drive to nearest restaurant”
“Drive to airport”
“Drive to shop”
“Drive to Mazda”1
“Navigate to city hall”
“Drive to ATM”
“Drive to gas station”
“Drive to motel”
“Drive to comfort suites”
“1” .. “5”
Other Useful Commands
“Mark safety camera”
“Read traffic info”
“Turn volume up”